5 min read

When you need a landing page, and how to build a good one

Sending paid traffic to your homepage is a common and costly habit. Here's what a landing page is, when it's worth having, and what to put on it.
Landing page layout

If you’re paying for clicks from Google Ads, social media or an email campaign, where those clicks land matters as much as the ad itself. Too often the answer is the homepage, where the visitor has to work out for themselves where the thing they clicked on actually lives. A dedicated landing page removes that work.

It’s a page built for one audience, one offer and one action. Done well, it can make the same advertising budget go noticeably further, simply by removing the distractions between interest and enquiry.

What a landing page is (and isn’t)

Technically, any page someone arrives on is a landing page. In marketing, the term usually means a standalone page designed for a specific campaign. It often sits outside your main menu, has limited or no navigation, and focuses on getting visitors to do one thing: book, buy, download or enquire.

It isn’t a replacement for your service pages. Those need to serve everyone who might be interested in a service. A landing page serves a narrower group who arrived with a particular message in mind.

When a landing page makes sense

  • You’re running paid ads for a specific service or offer.
  • You have a time-limited promotion, event or seasonal campaign.
  • You’re offering a download, such as a guide or price list, in exchange for an email address.
  • You’re testing demand for a new product or service before building it into the main site.
  • Different audiences need different messages for the same service, such as homeowners and landlords.

If you’re not driving targeted traffic to it, a landing page usually isn’t the priority. A strong service page will do more.

It’s also worth being realistic about upkeep. Each landing page is another page to keep accurate. When a campaign ends, either update the page for the next one or take it down and redirect it, so nobody finds an expired offer through an old link months later.

What a good landing page includes

  1. A headline that matches the ad. If the ad promised “Free boiler service quote in 24 hours”, the page should say the same thing. Mismatches make people think they’ve landed in the wrong place.
  2. A clear explanation of the offer. What is it, who is it for, and what do they get?
  3. The main benefits, written from the customer’s point of view.
  4. Proof. Reviews, ratings, accreditations or a short example of results.
  5. Answers to the obvious objections, such as price, timing, commitment or what happens next.
  6. One call to action, repeated at sensible points down the page, with a short form or a tappable phone number.

What to leave off

A landing page gets its strength from focus, so be strict. Remove the full site menu, or cut it down to the logo and a phone number. Leave out links to unrelated services, social media icons and news. Don’t add a second offer “just in case”. Every exit you add is another way for a paid visitor to leave without doing anything.

One page, one audience, one action. If you find yourself adding “and also”, you probably need a second landing page.

Build it for phones, then measure it

Speed and mobile matter even more

Most paid social traffic, and a lot of search ad traffic, arrives on phones. People who clicked an ad are often impatient and a little sceptical. A slow page or a fiddly form on mobile wastes the money you spent getting them there. Keep images light, forms short and the call to action visible without too much scrolling.

Measure it properly

A landing page is only useful if you know whether it works. Before launch, make sure form submissions and calls are tracked, so you can see how many visitors become enquiries. Then compare the page’s performance with what you were getting before.

Once it’s running, test one change at a time: a different headline, a shorter form, a different image. Changing everything at once makes it impossible to know what helped.

A practical next step

Look at your current ad campaigns and check where each one sends people. If the answer is the homepage or a general services page, pick your biggest campaign and brief a dedicated page for it, using the list above.

Our landing pages service builds focused campaign pages that are quick to load and simple to track, and they work best alongside well managed PPC and paid advertising.

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Written by the Ignite Creative team

We’re a web design, branding and marketing agency in Liverpool. These articles come from the questions clients ask us every week. If this one raised a question about your own business, send it over.

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