IT and technical support, Liverpool
Practical help when business technology becomes the problem. We look after the websites, domains, email and cloud tools that small businesses rely on, and sort the problems that usually land on whoever’s most technical.
Describe the process that's causing the pain. We'll tell you whether it's automation, integration or a custom build.
No obligation. No hard sell. We only use your details to reply to you.
Ignite handles technical support around the digital systems we work with and the everyday business technology that sits alongside them: websites and hosting, domains and DNS, business email, CRM and cloud tools, software configuration and the troubleshooting that lands on whoever seems most technical in the office. It’s designed for businesses without an in-house IT team who want one place to ask.
When email stops, a domain lapses or a form breaks, the hard part is usually working out who to call. We’ll take the question, fix what’s ours to fix and coordinate with the relevant provider for anything that isn’t, so you’re not passed around.
We’re a digital agency, not a managed IT provider. Device management, networks and Microsoft 365 administration at scale are better served by a specialist, and we’ll refer you to one rather than stretch beyond what we do well.
Quotes · build and send
42
Quotes, 30 days
18
Accepted
11
Awaiting sign-off
4
Expiring this week
Recent quotes
Q-218
Website + SEO
Q-217
Rebrand
Q-215
CRM setup
Step 1 · Choose a contact
Search contacts…
Bayview Leisure Club
Enquiry · website form
Mersey Build Co.
Enquiry · Google Ads
Cedar & Co. Retail
Referral · existing client
Step 2 · Choose the services
Website
Branding
SEO
Paid media
CRM & automation
Step 3 · Build the quote
Bayview Leisure Club
Enquiry · website form
WEB-01
Website design & build
8 pages
SEO-02
SEO setup
1 site
CRM-01
CRM & follow-up automation
1 pipeline
Scope
3 services
Sent for sign-off and logged in the CRM
We list your domains, hosting, email and cloud tools, who has access and what’s causing trouble.
We sort the urgent issues, tidy up logins and records and write down how everything is set up.
We agree a support arrangement so there’s one place to go when something stops working.
Got a question about IT and technical support in Liverpool? Ask when you send the form and we’ll answer properly.
Not as a core service. We focus on websites, domains, email, CRM and cloud tools. For device management and networks we’ll point you to a specialist IT provider and happily work alongside them.
Yes. We plan the move, set up the new mailboxes and DNS records, migrate existing email where the providers allow it and time the switch to keep disruption to a minimum.
It depends on the support arrangement and how urgent the issue is. Anything stopping email or taking a website offline gets priority. We agree expected response times when we set up cover.
Not necessarily. Some businesses prefer a retained arrangement for regular cover; others ask for help as and when. We’ll suggest whichever suits how often things tend to go wrong.
Tell us what systems the business relies on and who supports them now. We’ll suggest the cover that fits. Based in Liverpool, we take on IT and technical support work for clients across the UK.
Takes under a minute.
No obligation. No hard sell. We only use your details to reply to you.
