Website backups: what they are and how to check yours work

Most business owners assume their website is backed up. Fewer have ever checked. Here is what to ask, and how to test that a restore works.
Page builder or custom code: which is right for your website?

Both can produce an excellent website, and both can produce a slow, tangled one. Here’s what the choice means for cost, speed and who can edit it.
How to test a new system before it goes live

Your developer tests the code, but only your team can test whether it works for the business. A practical guide to user acceptance testing for non-techies.
Responsive web design: how one site fits every screen

One website, every screen size. Here’s how it works under the bonnet, how to tell a good build from a poor one and what to ask for.
What a staging site is and why your website needs one

Testing changes on your live website is how checkouts break on a Friday afternoon. A staging copy gives you somewhere safe to find out first.
Budgeting for software: the costs that don’t appear on the quote

The build or subscription price is only part of what software costs. The running costs to plan for when you’re setting next year’s technology budget.
WordPress plugins: how many is too many?

The number matters less than what each one does and who maintains it. Here’s how to review your plugins and safely clear out the dead weight.
Moving to a new system? Clean your data first

Moving messy data into a new system just gives you an expensive mess. A step-by-step guide to cleaning customer and business data before you migrate.
How to get your team on board with a new system

New software fails more often because of people than technology. Practical ways to bring your team with you, from the first idea to months after launch.
What support after launch should include, and what to ask for

Launch day is the start, not the finish. What good post-launch support should cover for a website or system, and the questions to ask before you sign.