System and app support, Liverpool
Keep bespoke systems useful after launch. We fix, maintain and keep developing custom platforms, apps and automations after launch, whether we built them or you’ve inherited them from another developer.
Describe the process that's causing the pain. We'll tell you whether it's automation, integration or a custom build.
No obligation. No hard sell. We only use your details to reply to you.
Custom platforms, apps and automations evolve. The business changes, third-party APIs change, and users ask for the features they didn’t know they needed until they started using the system. Ignite provides ongoing support to fix issues, keep integrations working, monitor performance and continue developing features after the initial project goes live, on a retained or as-needed basis.
Alongside fixes and maintenance we keep a prioritised list of improvements, review it with you regularly and release in planned increments, so the system keeps getting more useful rather than only being touched when something breaks.
If the original developer has moved on, we can take over an existing system after a code and infrastructure review, document it and support it going forward. We’ll tell you honestly if it would be cheaper to rebuild.
Quotes · build and send
42
Quotes, 30 days
18
Accepted
11
Awaiting sign-off
4
Expiring this week
Recent quotes
Q-218
Website + SEO
Q-217
Rebrand
Q-215
CRM setup
Step 1 · Choose a contact
Search contacts…
Bayview Leisure Club
Enquiry · website form
Mersey Build Co.
Enquiry · Google Ads
Cedar & Co. Retail
Referral · existing client
Step 2 · Choose the services
Website
Branding
SEO
Paid media
CRM & automation
Step 3 · Build the quote
Bayview Leisure Club
Enquiry · website form
WEB-01
Website design & build
8 pages
SEO-02
SEO setup
1 site
CRM-01
CRM & follow-up automation
1 pipeline
Scope
3 services
Sent for sign-off and logged in the CRM
We look at the code, hosting, integrations and open issues to understand what state the system is in.
We set priorities, response expectations and a release rhythm, retained or as-needed, with the scope written down.
We clear the urgent issues, keep it monitored and ship improvements in planned releases reviewed with you.
Got a question about system and app support in Liverpool? Ask when you send the form and we’ll answer properly.
Yes, after a review of the code and infrastructure. We document what we find and tell you honestly whether it’s worth supporting as it is, needs tidying first, or would be cheaper to rebuild.
Retained support reserves regular time each month for fixes, monitoring and planned improvements. As-needed suits stable systems that rarely change. We’ll suggest which fits once we know how the system is used.
You do, the same as the original build. Everything is kept in your repository and documented, so the system never depends on us alone.
We agree a simple route at the start, usually a shared board or email, so requests are logged, prioritised and visible. Urgent faults affecting users are handled ahead of planned work.
Tell us what it is, who built it and what’s not working. We’ll review it and propose a support arrangement. Based in Liverpool, we take on system and app support work for clients across the UK.
Takes under a minute.
No obligation. No hard sell. We only use your details to reply to you.
